The my book duo drive has massive capacity for storing photos, videos, documents and music. The following wd my book data recovery guide is done with recoverit data recovery for windows. I bought this wd 16tb my book duo desktop raid external hard drive usb 3. I added the admin password and created an account called bill. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Read speeds up to 2000mbs to decrease load times and get you into the game faster. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Why isnt my wd my book external hard drive being recognized. I moved all my music, photos and personal files onto. Western digital mybook drive lock encryption failure and recovery. Wd my book external drive not working posted in external hardware. Windows 8 pro wd my book live duo with firmware version. My live duo does not boot up nightmare my book live duo.
R9000 readyshare does not recognize wd mybook netgear. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Wd mybooklive smb problems support roon labs community. Hey guys, im having big problems with 2 wd my book live duo devices, 4tb and 6tb. Did a hard reset of the my book live duo although it did not reset the. I can access the drive from the network if i use the ip address instead of the name. My book duo, but it is basically try and error to figure out the right version. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. Windows 10 macos it support geek users productions 1 view. Western digital my book live troubleshooting, repair, and service manuals. I have a macbook pro new mac user and im trying to map roon to my mybooklive nas. The my book duo device has a single front led that shows the various conditions for device power and device activity. Once youve removed the dust summoning plastic protection, the new my book duo is a monolithic black plastic slab of which the bottom half has a wavy texture, while the top portion has a mirror.
Performance benchmarks western digital my book 8tb and. I need to upgrade to 12tb, so i pulled the two 6tb wd red drives out of my my cloud raid and put them in. But to make sure, i wouldnt need to rely on this housings controller to ever read my data in case of a problem, i asked support also about the my book pro. The storage device is detected but when the system then checks to see if it is working properly i get the message there seems to be a problem. The presence of the additional partion not removeable as per wdc optionally mounted as a virtual cd, holding optional software like the wd sds permitting some other wdc software tp establish a special communications channel scsi between the pc and the hard drive to enable certain features such as password protection, led control, and access to the drives label if applicable. It also includes a rearfacing power button and various connectors that are illustrated in figure 1.
I have been using wd drives for the last 10 years and have had no problems. I cannot access the drive from the network using the assigned name of the drive. My book live duo problems and big limitations my book. And if i click on it, tells me the perimeter is incorrect so cannot access to the wd my book 2. Using win 10 on new ssd, wd my book backup sw does not work. The error message our client saw in this wd mybook duo data recovery case should rightly bewilder anyone who is even vaguely familiar with how raid1. The bar that determines the space of the used or free disk does not appear. I ran into some serious issues with my wd my book duo raid hard drive. Connecting the my book duo device getting started with the wd software doubleclick the wd apps setup file that appears in the listing for the device in your computers file management utility to display the wd apps setup wizard. Appears listed on the hard drive, but does not load.
We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. I would greatly appreciate input on these issues to see if i can get around some or all of the limitations of this device and the problems i am having. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Windows 10 refuses connection my book live wd community. If i try to use the hard drive i want to use wd my book duo it is not discovered by the router on the 3. Should you encounter any problem, please give us an opportunity to address it. Wd my book external drive not working external hardware. Western digital my book problem question and answer dti data. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup.
Western digital mybook drive lock encryption failure and. Please make sure that your wd my book external hard drive can be recognized by your computer. Ultrareliable with wd red drivesyour my book duo device has wd red. I get peretual log in screens see below i get this over and over again what does work. Wds lifeline dataguard software runs on the dell windows 8. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful.
If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. Western digital mybook elite external hard drives use hardwarebased encryption chips to optionally encrypt drives using 256bit encryption. A usb typec port with all cables included makes it universally compatible supports. The first one had cooling issues, the internal fan never came on even when the temp was at 72 c.
About the drive features about wds online learning center package contents system requirements. My book live duo user manual important user information 2if the product has been dropped or the chassis has been damaged. It was working perfectly fine but then one day it was unmounted from. Chinese sturgeon aquarium yangtze exploration duration. According to wd tech, my book live duo does not delete files deleted on the pc and there does not appear to be a way to manually delete files from the backup. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. The my book duo is the next my product to go under our microscope. Here, the new wd my book recorded a pcmark score of 2552 with a bandwidth of 10. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Wdblwe0040jch wdblwe0060jch wdblwe0080jch wdblwe0120jch keywords. Problems booting a pc with an external usb drive connected. Western digital my book duo user manual pdf download. Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. Changed the my book live duo name i can see the name in both cases but neither will allow me.
I bought a western digital my book essential edition 1tb external hard drive in july 09. Both have been reset, reformatted, and are empty but the 4tb version is showing 3tb4tb used and the 6tb is showing 3tb6tb used. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. That said, aside from this issue which is probably moot at this point, my other issues remain. My book duo desktop raid storage user manual western digital. The main difference between the two hard drives is the my book duo is powered but the pasport drive gets its power from the routers usb port. A series of gigabit nas desktop drives of 1tb, 2tb, and 3tb varieties, made by wd in 2010.
My book duo backup in raid affidabile ed economico duration. It sports up to 20tb of direct attached storage that connects via a usb. About your wd storage device my book duo user manual 2. Here are some excerpts of their problems andor solutions. How to fix wd my passport access denied in windows 1087. Never run out of storage with wd 12tb my book duo desktop. Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. I got a my book 1140 2tb, when i connect it to my computer also tried on 2 other laptops, 1. Wd backup sw could not find device repeatedly, even w tech support. With two nas specific red hard drives, this storage device offers a 360mbs usbc connectivity with a total capacity of 12 tb. Western digtials highperformance direct attached my book duo features a new bold look, capacity increase, and and an updated software.
This also involves a western digital my book essential 2. Conclusion overall, wds new my book is a solid choice for the general consumer looking for a solution to back up a large amount of data, such images of their entire computer and large media files, leveraging a relatively large. I have windows 10 on my computer, and i am able to see my mybooklive duo on it with no problem, if you go to network, are you able to see the unit as a location. If the product exhibits a distinct change in performance, contact wd customer. Hello i have a my book duo that came stock with two 4tb wd red drives in it, raid0 for 8tb storage. Preinstalled on the my book duo is the wd discovery tool that allows for the downloading and installing of wd drive utilities, wd backup and wd security software. The gtechnology gdrive with thunderbolt 8tb betters the my book 8tb. Wd my passport ultra 3 tb works flawlessly with the dell, reads ok with the surface book, but cannot write from the surface book. Network access problems my book live duo wd community. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. Wd my passport ultra 2 tb works flawlessly with a dell xps system and with my new surface book.
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